Politique de confidentialité

Privacy-sensitive data or personal data is processed via our website. Solvermedia.nl considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • we limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first ask for your explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also require the same from parties that process personal data on our behalf;
  • we respect your right to provide your personal data for inspection, correction or deletion at your request .

Solvermedia.nl is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read them carefully.

This privacy statement was last amended on 02-05-2018 00:00:00.

Use of personal data
When using our website, we obtain certain information from you. That can be personal data. We only store and use the personal data that are provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • Name and address details
  • phone number
  • E-mail address

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspected fraud or misuse of our website, we may hand over personal data to the competent authorities.

Contact Form

We offer the possibility to ask questions by means of a contact form, where you are asked to fill in various details to handle your question. We cannot answer your question without this information. This data is kept for as long as is necessary to answer and handle your questions. By filling in the contact form, you consent to the processing of your data.

Location data
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested at the moment for this.

This (location) data can also be stored and processed by the provider of, for example, the navigation/maps software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the respective provider.

Publication
We do not publish your customer data.

Ads
Our website does not display advertisements.

Provision to third parties
We can pass on your data to our partners. These partners are involved in the implementation of the agreement.

Cookies
Our website uses cookies. Cookies are also placed via third parties engaged by us.

When you visit our website for the first time, a notice is displayed in which we explain why we use cookies. We regard your further use of our website as consent to this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).

Google Analytics
We use Google Analytics to keep track of how visitors use our website. We have concluded a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we have the IP addresses anonymised.

Security
We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password
  • Access to personal data is protected with a username and a login token
  • We take physical measures to protect access to the systems in which personal data is stored
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data
  • We keep logs of all requests for personal data

Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we store data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the seven-year fiscal retention obligation for payment data).

Third Party Websites
This privacy statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

View and change your data
For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or indicate with reasons that you want us to limit the processing of personal data.

To prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details
SolverMedia BV
JC Beetslaan 39
2131 AG Hoofddorp
info@solvermedia.nl
0202611412

Chamber of Commerce 58458549
VAT NL853048423B01